Course Summary
This course provides practitioners and analysts with an introduction to the skills and techniques required to create process architectures, prioritize process and understand how to define process projects. This course focuses on identifying initial opportunities for process improvement. Participants learn to scope processes using graphical models to document results. Guidelines are provided for establishing priorities for time and resources. The course is organized around a universally applicable case study that will be developed by attendees working in teams. The approach is hands-on and attendees will be able to immediately apply what they learn within their own organization.
Back to Top
Learning Objectives...
- Understand the importance of a Process Architecture
- Techniques for creating a Process Architecture
- Understand how to prioritize process in order to allocate time and resources most effectively
- Understand how to develop a common language for describing business processes
- Understand how to define projects to improve process
Back to Top
Intended Audience...
- Staff of organizations involved in mergers or acquisitions
- Business Process Management (BPM) Team Members
- IT Strategist
- Business Analyst
- Systems Analyst
- Enterprise Architect
- Consultant
- Process Analyst
- Operations Manager
- Project Manager
- TQM and Six Sigma Project Managers and Team Members
Back to Top
Course & Workshop Outline...
Overview of Business Processes Architectures
- What is a Process Architecture
- Why does an organization need an Architecture
- How to Create a Process Architecture
- Defining a business process
Workshop: Creating Process Architecture
- Prioritizing Process
- How to Create a Boston Grid
Workshop: Creating Process Priorities using Boston Grid
Defining A Process Project
- Identify process stakeholders
Workshop: Defining Stakeholders for Process
- Formulate process vision and performance targets
Workshop: Defining Define Performance Targets for Selected Process
- Document IGOE's (Inputs, Guides, Outputs & Enablers)
Workshop: Defining High Level IGOE's for selected Process
- Define project scope
- Develop project approach and standards
Workshop: Defining Scope of Change for a Process
Back to Top
|
